Author Archives for Jill Griffin

10 Turn-Around Lessons from Zale Corp.’s Theo Killion

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When former Zale Corp. CEO Theo Killion shared his leadership lessons of turning around Zales at a recent NACD TriCities Chapter program in Austin, Texas, it jogged some childhood retail memories for me. Growing up in the 1960’s, my small hometown of Marshville, North Carolina, boasted a thriving town square of mom-and-pop stores. Because my family’s home was a hop, skip and a jump from these businesses, they became my playground. I was their frequent visitor, and with those visits came benefits. For example: Remember when white go-go boots were all the rage? Mr. Gaddy, who owned the shoe store,... Read More