Author Archives for Jim DeLoach

Sustaining a Culture of Innovation in the Digital Age

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A culture of innovation sustains reinvention and breathes life into the organization itself. As high-speed, ever-connected networks and maturing digital technologies enhance ties between organizations and their stakeholders, opportunities to innovate processes, products, and services emerge that were unthinkable a few years ago. With such unmistakable mega-trends in the business environment, the board of directors has a role in ensuring that the organization it serves is not missing out on opportunities to innovate and, as a result, running the risk of getting swept aside by the forces of disruptive change. In this context, the often-referenced adage of “disrupt or be... Read More


Directors Discuss the Challenges of Cyber-Risk Oversight

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Companies today fall into two groups: those that have been breached and know it, and those that have been breached but don’t know it. The realities of managing cyber risks are that breach risks are impossible to eliminate, resources for managing them are finite, risk profiles are ever-changing, and getting close to secure is elusive. Our December 2017 discussion with a group of active directors during a dinner roundtable at a National Association of Corporate Directors (NACD) event identified some interesting insights into cyber-risk oversight at the board level. Winning battles does not necessarily win the war. The discussion focused... Read More


Six Concepts for Oversight of Performance Management

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Performance management relates virtually to everything that is important to a company’s progress—execution of its strategy, the customer experience, investor expectations, executive compensation, and the board’s oversight itself. In spite of the importance of performance to a company’s success, there is very little literature on board oversight of performance management. Given the complexity of the global marketplace, the accelerating pace of disruptive change, and ever-increasing stakeholder expectations, how should the board oversee the performance management process so that it is effective in driving execution of the strategy and in its efforts to incent the desired behaviors across the organization? In... Read More